Privacy Policy

Last updated: 12.12.2025

1. Data Controller

In compliance with Regulation (EU) 2016/679 (GDPR):

  • Business name: Ecolava

  • Owner / Company: Ecocarlav s.l

  • Address: Ecolava, C.C Las Terrazas, Local 3b, 29649 Riviera del Sol, Spain

  • Tax ID (NIF/CIF): B44949477

2. Personal Data We Collect

We may collect the following personal data:

  • Name and surname

  • Phone number

  • Email address

  • Postal address

  • Billing information

  • Garment or service-related notes (e.g., preferences, stains)

  • IP address (website access)

3. Purpose of Data Processing

Personal data is processed for:

  • Managing laundry and dry cleaning services

  • Customer communication and service updates

  • Billing, invoicing, and accounting

  • Appointment or pickup/delivery coordination

  • Legal and tax compliance

  • Responding to inquiries or contact requests

4. Legal Basis for Processing

The legal bases are:

  • Performance of a service contract

  • User consent

  • Compliance with legal obligations (tax and accounting laws)

5. Data Retention

Data will be kept:

  • While the business relationship is active

  • For the legally required period for tax and accounting purposes

  • Until consent is withdrawn, where applicable

6. Data Sharing

Personal data may be shared only with:

  • Accounting or tax service providers

  • Payment processors

  • IT or hosting providers

All providers comply with GDPR requirements.

7. User Rights

You have the right to:

  • Access your personal data

  • Rectify inaccurate data

  • Request deletion when legally possible

  • Restrict or object to processing

  • Request data portability

Requests can be sent to: janno@bluepumpkinleads.com

You may also file a complaint with the Spanish Data Protection Authority (AEPD):
https://www.aepd.es

8. Data Security

We apply appropriate technical and organizational measures to protect personal data.

9. Policy Updates

This Privacy Policy may be updated to reflect legal or operational changes.